Class Action Lawsuit Alleges Uber Eats Duped Customers With ‘Priority’ Fee
Elizabeth Aniskevich, Senior Counsel at Singleton Schreiber LLP, is featured in "Class Action Lawsuit Alleges Uber Eats Duped Customers With 'Priority' Fee," published in Delish on July 17, 2026.
A class action lawsuit filed in the U.S. District Court for the Northern District of California accuses Uber Eats of charging customers millions in fraudulent "priority" delivery fees for a "direct to you" service the company never actually delivers.
Elizabeth Aniskevich, Senior Counsel at Singleton Schreiber LLP, represents customers in the suit, which alleges that Uber Eats systematically deceives consumers by charging $1 to $5 extra for priority delivery while failing to deliver on its promise of expedited, uninterrupted service.
The lawsuit asserts that Uber Eats never informs drivers which orders are marked priority, instructs drivers to pick up other batch orders before delivering priority orders, and permits drivers to simultaneously work for competitor apps like DoorDash and Grubhub—picking up and dropping off competing deliveries mid-route while handling priority Uber Eats orders. Dozens of customer complaints document drivers making detours, accepting other orders, and completing competitor app deliveries before finishing priority orders. The suit alleges violations of California's Unfair Competition Law, False Advertising Law, and Consumers Legal Remedies Act, as well as common law fraud, seeking damages, restitution, and an injunction barring the company from continuing the misleading advertising.
"This case sits at the intersection of deceptive advertising and the fine print companies use to evade accountability. Uber wants to profit from a premium fee without actually delivering anything extra. We intend to hold Uber accountable for its failure to deliver on its promise," said Aniskevich.
